General
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An Update to the Google Chrome browser has changed the Flash plugin to be blocked by default. This change was made by Google and we at Qublix Games do not have control over changes made to a different companies software. Can you activate the flash plugin for the webpage? Here are simple instr...
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Can you please check your browser's zoom level. If your browser is not set to 100% Zoom then the game can look cut off or (uncentered in Fullscreen mode.) Example: Chrome: http://prntscr.com/noxqb9 Firefox: http://prntscr.com/noxqpu
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Please understand that Qublix Games does not directly handle purchase transactions as they are handled by the either Facebook, Google Play or the Apple Appstore. If you paid for something on Facebook and do not want it any more, that transaction will have to be disputed through Facebook. Pleas...
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How to clear web browser cache
If you press these 3 keys at the same time, CTRL + SHIFT + DEL, you will get a menu to Clear the web browser Cache. Make sure only the bottom box is checked, and choose “All” for the Time Range, Here is a picture from Google Chrome as an example: https://prntscr.com/ngsioi -
Where do I find the UID number
UID is the number found right at the bottom of the Games page. Scroll down and find "Your UID is: ########"